Terms and Conditions

1. Introduction
Welcome to Rug Weavers, a company specializing in high-quality rugs and carpets. By accessing or purchasing from our store or website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

2. Products and Descriptions

• All products listed on our website or in-store are described as accurately as possible.
• Due to the handmade nature of our rugs and carpets, slight variations in color, design, and size may occur.
• Rug Weavers reserves the right to update product descriptions, pricing, and availability without prior notice.

3. Pricing and Payment

• Prices displayed are in the local currency and include applicable taxes unless otherwise stated.
• Payment must be made in full at the time of purchase using the available payment methods (credit/debit cards, cash, or other accepted methods).
• We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.

4. Order Processing and Shipping

• Orders are processed within 2-3 business days and shipped according to the chosen delivery method.
• Shipping times may vary based on location, availability, and other external factors. Rug Weavers is not responsible for delays caused by shipping carriers.
• Shipping costs will be calculated at checkout and are the responsibility of the customer.

5. Return and Exchange Policy

• Returns and exchanges are accepted within 14 days of delivery, provided the rug is in its original condition, unused, and undamaged.
• Custom or made-to-order rugs are non-refundable unless there is a manufacturing defect.
• The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent).

6. Cancellations and Refunds

• Orders can be canceled within 24 hours of purchase for a full refund.
• After 24 hours, cancellations may not be possible if the order has already been processed or shipped.
• Refunds will be processed within 7-10 business days after receiving and inspecting the returned item.

7. Care and Maintenance

• Rugs and carpets require specific care to maintain their appearance and longevity. Care instructions will be provided with your purchase.
• Rug Weavers is not liable for damage resulting from improper cleaning or maintenance.

8. Warranty

• All rugs come with a one-year warranty against manufacturing defects.
• The warranty does not cover normal wear and tear, improper use, or damage caused by spills, stains, or external factors.

9. Intellectual Property

• All content on the Rug Weavers website, including images, text, and designs, is the property of Rug Weavers and is protected by copyright laws.
• Unauthorized use, reproduction, or distribution of any content is prohibited without written permission.

10. Privacy Policy

• We are committed to protecting your privacy. Personal information collected during transactions will be used solely for order processing and will not be shared with third parties.
• For more details, please review our Privacy Policy.

11. Limitation of Liability

• Rug Weavers shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
• Our liability is limited to the cost of the purchased product.

12. Governing Law

• These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Rug Weavers operates.
• Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.

13. Changes to Terms and Conditions

• Rug Weavers reserves the right to update or modify these terms and conditions at any time without prior notice.
• Continued use of our services constitutes acceptance of any changes.

14. Contact Us

• For any questions, concerns, or assistance, please contact us at [contact information], and our team will be happy to help.